State Farm® Insurance Agent Brittany Burkhard

"Brittany was really easy to work with, had a great experience! She was responsive, organized, and kept things moving without a lot of back and forth. Made the whole process pretty straightforward. Definitely recommend for anyone who is in the market for insurance!"

"Visited this agency as I wanted to get quotes on several policies. Kristy Joseph did a great job on the handling of quotes. She was open to questions and answered such without a lot of unnecessary verbiage. Always to the point in a friendly manner. Yes, I moved my policies here. The implementation(s) went smoothly. The way she handled business was a big factor! UPDATE: There are several ways to handle situations, including: with tact or with a sledge hammer! Got notice that my 6 mos auto renewal policies were due. Not coming up, mind you, but due, a month before expiration. Went online to S.F.'s web site to do such. Keyed in banking info. Time went by. Waited for 5 business days to pass. Money did not clear bank. And no one had said a word yet! Notified agent, who said her system showed payments returned. Said to "wait til next week " when the bill regenerates to arrange the payment." I said that I would not wait but would come by with checks. Which I did, April 29. They immediately cleared the bank that day! What if I had never called? On May 02, got mail dated April 27th, 4 business days later arrival?? The mail? " NOTICE OF CANCELLATION 0R REFUSAL TO RENEW." S.F. says in letter with CANCELLATION NOTICE : "bank unable to locate your account." Wow! So instead of being policy holder friendly and notifying me ASAP of an obvious keying error by me, the sledge hammer was brought out! A business just casually brushes off, ignores rectification of an incident like this and start slinging the sledge hammer. What a way to build customer relationships. Of the bills I pay online, mis keying has only happened one other time. I immediately got a text. Situation cleared up in less than 24 hrs. But wait! What about all the mix ups caused by State Farm when house / auto policies were first being quoted / initiated that I had to go through, wait for resolution, etc? I chose tact even though I was aggravated. State Farm's first choice ... bringing out the sledge hammer .... well, who knows who I might have gotten insurance from if I had done the same."

"Ashley was such a pleasure working with when I was swapping my insurance. She responded so quick when I inquired about an insurance quote. She made the process so easy and painless! Looking forward to working with State Farm in Cornelius, NC."

"Great experience! Changed over my insurance in a matter of minutes. And Gabe was extremely patient and helpful!"

"Gabe was extremely helpful and made everything easy to transfer and great to work with"

"Gabe delivered exceptional service, particularly by making it feel like a personal experience."

"Very knowledgeable and helpful"

"Sarah was very helpful and informative with providing me with an auto insurance quote. Very satisfied with her timeliness in a response as well!"

"Gabe was really helpful! We got far better rates here than anywhere else for home and auto insurance."

"Gabe was really great to work with and earned my business!"

"Excellent communication , jumped through a lot of hoops to get me the best price!"

"Gabe was very pleasant to talk to and he is very knowledgeable."

"Christie Joseph was so professional and efficient. She made our entire transition to North Carolina so easy. We will always be grateful."

"Sarah was very helpful with our change of insurance coverage"

"I really appreciate what Gabe did to help me swap home owners insurance. He stuck with me all the way to the end he made it so easy . kept me informed on everything. I'm definitely happy with the service . if your looking for insurance ask for Gabe . he's a straight up guy . thanks for all the help"

"Insurance is always a nightmare, however, Gabe from this office was beyond helpful. He took time to speak to me and actually listen to our circumstances to then make custom recommendations that suited our needs. He was honest and helpful, encouraging us to first speak to our current provider and explained all the nuances of the various coverages. He didn’t push for excess coverages, he didn’t pressure, he answered all of my (there were many) questions. Honestly he was such a pleasure to work with and really alleviated a lot of stress. I’m very glad to have him as a point of contact and I highly encourage to ask for him personally at the office."

"I can’t be more happier with customer service I got provided by Gabe! Not only Gabe was professional also very calm and answer my 1000s of questions I had, making sure I do my due diligence, quick follow up as well. Thank you Gabe! Definitely will recommend anyone who is in market for insurance to Gabe at state farm!"

"Easy to work with and friendly staff. Gab was great and got everything set up quickly and was prompt."

"awesome service"

"Gabe was great at answering questions, providing lots of options to fit our needs, and most importantly was responsive and patient."

"Was a pleasure working with Gabe. He listened to my concerns and requests and provided insurance solutions that worked for our situation. Thank you so much."

"Gabe was awesome! Super patient and very thorough. Great business. Thank you!"

"Gabe from State Farm Insurance delivered outstanding customer service. He was patient, kind, and truly understanding—and he even saved me some money. Thank you so much, Gabe"

"SorryI didn't go with State Farm but the help that Gabe gave me was excellent.Couldn't ask for a better experience."

"If you're looking for a great, customer focused insurance agency, this State Farm office is the one to call. My experience was with Kristy Joseph and her service and follow through was top notch. I can't recommend them highly enough!"